63ph Privacy Policy – How Your Personal Data Is Handled

When you register an account on 63ph, we collect personal information that is necessary to operate your account and comply with applicable regulations in the Philippines. This includes your full name, date of birth, email address, mobile number, and a valid government-issued identification document for age and identity verification purposes. We also collect financial information such as your preferred payment method details, transaction history, and deposit and withdrawal records, which are required to process your transactions securely. When you use the platform, we automatically collect technical data including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall user experience for Filipino players. We may also collect information you provide voluntarily when you contact our support team, submit a complaint, or respond to a survey. All data collection is limited to what is genuinely necessary for the purposes described in this policy.

The personal data we collect is used primarily to create and manage your 63ph account, process deposits and withdrawals in Philippine pesos, and provide you with access to sports betting, bingo, and other platform features. We use your identity and age verification documents to comply with our legal obligations and to ensure that only eligible players aged 21 and above are permitted to use the platform. Your contact details are used to send you account-related communications such as transaction confirmations, security alerts, and responses to your support enquiries — we do not send unsolicited marketing messages without your consent. Technical and usage data is analysed to monitor platform performance, identify and resolve technical issues, and improve the features and layout of the platform over time. We may use aggregated, anonymised data for internal reporting and business planning purposes, but this data cannot be used to identify any individual player. Where required by law or by a regulatory authority, we may also use your data to fulfil legal obligations, respond to lawful requests, or cooperate with investigations. All use of your personal data is governed by the principles of purpose limitation and data minimisation.

63ph does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — these partners are contractually required to handle your data securely and only for the specific purpose for which it was shared. In cases where we are legally required to disclose information — for example, in response to a court order, regulatory request, or law enforcement enquiry — we will comply with applicable Philippine law and notify you where we are permitted to do so. If 63ph undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with other players or make any personal information publicly visible on the platform. Any third party that receives your data from us is bound by confidentiality obligations and is not permitted to use it for any purpose beyond what we have authorised. We review our third-party relationships regularly to ensure ongoing compliance with our data protection standards.

We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 63ph platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled in accordance with applicable security standards. Access to personal data within our organisation is restricted to staff members who need it to perform their job functions, and all such staff are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to our systems and data. In the event of a data breach that is likely to affect your rights or interests, we will notify you and the relevant authorities in accordance with our legal obligations and as promptly as the circumstances allow. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 63ph account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact us immediately at [email protected].

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to fulfil our legal, regulatory, and operational obligations. Transaction records and identity verification documents may be retained for a longer period where required by applicable Philippine law or by the terms of our operating licence. When your data is no longer required for any of these purposes, we will securely delete or anonymise it in accordance with our internal data retention schedule. If you request the closure of your account, we will begin the process of removing your personal data from our active systems, subject to any retention obligations that apply. You may request information about how long specific categories of your data are retained by contacting our support team at [email protected]. We do not retain data beyond what is necessary, and we review our retention practices periodically to ensure they remain appropriate. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for analytical and reporting purposes.

As a user of 63ph, you have the right to access the personal data we hold about you and to request a copy of that information in a readable format. You also have the right to request corrections to any inaccurate or incomplete data, and to ask us to delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations. If you believe that our processing of your data is unlawful or that we have not handled a data request appropriately, you have the right to raise a complaint with the relevant data protection authority in the Philippines. You may withdraw your consent to certain types of data processing at any time, although this will not affect the lawfulness of processing that took place before your withdrawal. To exercise any of these rights, please contact our support team at [email protected] with a clear description of your request, and we will respond within a reasonable timeframe. We may need to verify your identity before processing certain requests to ensure that we are disclosing or modifying data only at the direction of the account holder. We are committed to handling all data rights requests fairly, transparently, and without undue delay.

63ph uses cookies and similar tracking technologies to operate the platform, remember your session preferences, and analyse how players interact with different sections of the site. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. We may also use analytical cookies to understand aggregate usage patterns and improve the platform experience for Filipino players — this data is processed in anonymised form and is not linked to your personal account. We do not use cookies to serve third-party advertising or to track your activity across other websites. You can manage your cookie preferences through your browser settings, although disabling certain cookies may limit the functionality available to you on the platform. By continuing to use 63ph after being informed of our cookie practices, you consent to the use of cookies as described in this section. If you have questions about specific cookies used on the platform, please contact us at [email protected].

63ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes, we will update the effective date shown at the top of this page and, where appropriate, notify registered users through the platform or by email. Your continued use of 63ph after any updated policy has been published constitutes your acceptance of the revised terms. We recommend reviewing this page periodically so you are always aware of how your personal data is being handled. If you do not agree with any changes to this policy, you should stop using the platform and contact our support team to arrange the closure of your account. Previous versions of this policy are not archived publicly but may be requested from our support team for reference. All changes take effect from the date they are published on this page unless otherwise stated.